Wednesday 2 November 2011

The busy season...

It's been very very busy in the shop over the last few weeks - the kind of busy where every time you put the phone down, it rings again. We just wanted to take the opportunity to thank all our customers for their patience and to reassure you that we do always call everyone back - it just takes a little longer than we might like during this busy time. It is important to us that all our customers benefit from our full care and attention - which unfortunately does mean that when there are lots of you all wanting that at the same time, a little waiting is sometimes necessary but we hope that you will feel that the level of service we offer makes it well worth the wait.

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